Monthly View hangs

[kcollins]

Hello,

Nice program, well designed but on my smartphone C600, the monthly view hangs. I get the window icone and nothing after.

Thanks for hour help

[Alex_DevOne]

Thank you for the report, we have not been getting any reports like this. We do have a new build out today, please download from this page and let us know if the problem continues:

http://www.developerone.com/agendaone/download.htm (http://www.developerone.com/agendaone/download.htm)

If you still have the problem, would you be able to send us a support e-mail from your device? This would help us better reproduce the latency/search results issue you are reporting. From the About Screen, (Options > View All Options > About Agenda One) you can select Menu > Contact support and you will be prompted to select your e-mail client. This email is pre-filled with many details that will help us replicate your issue and understand your configuration. This includes device model, memory, number of items you have in your outlook database, etc.

You will also notice that an agendaone.dat file is automatically attached. This file contains your Agenda One option settings. With this we can easily reproduce your exact Agenda One setup to more quickly answer your questions or solve your problems. (we will put your settings file on a similar device so that we are working with the same settings you have.)

This file contains only options settings, and does not contain data such as contacts, tasks or calendar items.

If you do not want to send this attachment it may be deleted. For the fastest response to your inquiries, we urge that you leave this file included.

The faster we can confirm an issue, the quicker we can schedule the necessary updates.

[kcollins]

Good afternoon,


I have downloaded new build. Same problem. Monthly view hangs for about 3 minutes, then the view remains unchanged (daily view).

I have a French Operating System, and also have Papyrus Calendar installed.
Maybe there is a problem with one of these ?

Reagards

K Collins

[kcollins]

Hello,


Had not read the message to the end. I sent you the required info.
Hope you received it
Regards
K Collins

[Alex_DevOne]

Thank you for sending the file. I can now send it to the Development Team for Review.

[zerowind]

If this helps, I'll add that on my T-Mobile Dash, I have seen it partially populate the month view (I have it set to item counts) and then stop. I am still able to switch views and use it, but it stops as if there is no more data to parse. (3/4 of the month is shown as empty when there are appointments and tasks throughout the month)

It has only happened 2 or 3 times however, very sporadic.

[Developer One Support]

Please remove your device battery and then put it right back in order to refresh the device, then install the program again and run it without any other programs running in the background. Let us know if the month view issue continues.