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Old 8th July 2009, 09:26 AM
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I did not instruct you to hard reset your device, only soft reset. Hard reset was not necessary. It sounds like what you are describing is the lower suggestion box that is on the device itself, that is not an A1 feature. To turn this off, get out of T9 mode on the device itself by pressing the star key, you will then see the T9 that is displayed at the top right go away. Now soft reset your device by removing the battery for a moment, then put it back (this will NOT delete your data or settings or software), and then go into Agenda One and also get out of T9 in Agenda One's Global settings and see if that fixes it on your device.
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