
7th April 2005, 04:36 PM
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Junior Member
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Join Date: Apr 2005
Posts: 1
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How to uninstall?
I am a satisfied licensed user of Powertask for Smartphone and have installed Powercalendar Smartphone on a trial basis on my Samsung i600 running Smartphone 2003. I made a decision not to purchase and have been attempting to uninstall the application. When removing from the phone and the Powercalendar folder on the desktop, all data is removed, but there remains a placeholder shortcut icon on my Smartphone homepage (just an empty picture of a microsoft window). When I select/launch the shortcut, I recieve the following error message: "Error opening the shortcut or locating the target filename" which I cannot seem to remove. I am running smartphone 2003 which does not give an option to manage shortcuts like Smartphone 2002 did. When I called Microsoft, Verizon and Samsung tech support, all three indicated that the shortcut removal should be initiated through an unistall routine by the ISV. Has anyone else run into this problem? If so, other than hard reset, any solutions?
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